Frequently Asked Questions (FAQs)

Simply browse our collections, choose your favorite frames, select the available options, add them to your cart, and proceed to checkout to complete your purchase.

We accept major payment methods including Visa, MasterCard, PayPal, and other secure online payment options available at checkout.

Yes. Once your order is successfully placed, you will receive an order confirmation email with your order details. Please check your spam folder if you don’t see it.

We process orders quickly. If you need to modify or cancel your order, please contact our customer support as soon as possible. Once the order has been shipped, changes may no longer be possible.

Yes, Zenottic ships to many countries worldwide. Shipping availability, delivery time, and costs may vary depending on your location.

Processing time usually takes 1–3 business days. Delivery times vary by destination and shipping method, typically ranging from 7–15 business days.

Once your order ships, you’ll receive a shipping confirmation email with a tracking number so you can monitor your delivery status.

If you are not satisfied with your purchase, you may request a return or refund according to our Return & Refund Policy. Items must be unused and in original condition. Please contact our support team to start the process.

Zenottic offers a wide range of eyewear, including blue light blocking glasses, sunglasses, reading glasses, and prescription-ready frames designed for everyday comfort and style.

Blue light blocking glasses are designed to filter harmful blue light emitted from digital screens, helping reduce eye strain, dryness, and visual fatigue caused by prolonged screen time.

Yes. Our sunglasses are equipped with UV400 lenses that block over 99% of UVA and UVB rays, providing reliable eye protection for outdoor use.

Our frames are crafted from high-quality materials such as TR90, acetate, and metal alloys, offering a balance of durability, flexibility, and all-day comfort.

Many of our frames are prescription-ready. You can check the product page for compatibility or contact customer support for assistance before ordering.

Each product page includes detailed size information such as lens width, bridge width, and temple length. We recommend comparing these measurements with your current glasses for the best fit.

Absolutely. Our eyewear is designed for daily use, whether you’re working on a computer, driving, reading, or spending time outdoors.

We recommend cleaning your lenses with a microfiber cloth and lens cleaner. Avoid using abrasive materials or placing your glasses face-down to keep them in optimal condition.